Last updated: February 9, 2026

Terms of Service

1. Introduction

PLEASE READ THESE TERMS CAREFULLY. They contain important information regarding your legal rights, including a mandatory arbitration agreement and class action waiver in Chapter 12, which require you to resolve disputes by binding arbitration on an individual basis rather than in court.

1.1 Service Provider and Ownership

TALENTSEC TECHNOLOGY (HONG KONG) LIMITED (the "Company", "We", or "Us") is a technology company dedicated to developing advanced artificial intelligence and automation solutions. The Company is the entire legal and beneficial owner and licensor of the "ANNA" software platform (the "Service"). The Service functions as a comprehensive AI-powered assistant designed to support users across a broad spectrum of digital tasks, including but not limited to information analysis, content generation, coding, workflow automation, and specialized technical automation workflows (including security-related tools where authorized).

The Service operates as a hybrid system comprising a local software agent ("ANNA Agent") and a cloud-based orchestration layer ("ANNA Cloud Platform"), which function together as a single unified service. Subject to Your compliance with these Terms, We grant You a limited right to access and use the Service.

1.2 Scope

These Terms of Service ("Terms") govern Your access to and use of the Service, including the ANNA Agent, the ANNA Cloud Platform, and any related APIs or tools. References in these Terms to the "Service" include all software and cloud functionalities provided by the Company to You under Your Order.

1.3 Documentation

Before completing Your Order, please carefully read these Terms and any other applicable documentation supplied by Us with Your subscription, including user guides, technical specifications, and online policies ("Documentation").

1.4 The Agreement

These Terms, Your Order, and the Documentation will together comprise the contractual agreement between You and TALENTSEC TECHNOLOGY (HONG KONG) LIMITED governing Your use of the Service (the "Agreement").

1.5 Definitions & Notices

The capitalized terms We, Our, Us, or Company used in these Terms shall mean TALENTSEC TECHNOLOGY (HONG KONG) LIMITED. Unless these Terms expressly specify a different notice method or address for a particular purpose (for example, arbitration opt-out notices under Chapter 12, appeals under Clause 8.6, or security vulnerability reports under Clause 13.13), any notices You provide to Us under these Terms must be in English and must be emailed to [email protected] or posted to: 806, MEGA CUBE, NO. 8 WANG KWONG ROAD, KOWLOON BAY, HONG KONG.

1.6 Eligibility and Business Use

The Service may be used by individuals for personal purposes and by businesses for commercial or internal organizational purposes, subject to these Terms and any plan limitations described in Your Order. We grant access to the Service to the individual or legal entity named in the Order ("You", "Your", or "Customer") strictly on the condition that You represent and warrant that:

(a) Age: You are at least 18 years of age or the age of majority in Your jurisdiction, whichever is higher;
(b) Consumer Use and Non-Waivable Rights: If You use the Service as an individual consumer, You remain responsible for complying with these Terms, and nothing in these Terms is intended to limit any non-waivable consumer rights that may apply in Your jurisdiction;
(c) Compliance: Your registration and use of the Service is in strict compliance with all applicable laws and regulations in Your jurisdiction;
(d) Past Conduct: You have not previously been suspended or removed from the Service by Us; and
(e) Authority: The individual accepting these Terms has the full legal authority to enter into this Agreement and, if applicable, to bind the entity named in the Order to this Agreement.

1.7 Third Party Rights

Save to the extent expressly stated otherwise, the Agreement does not give rise to any rights under applicable laws to enforce any term of the Agreement. The rights of the parties to rescind or vary the Agreement shall not be subject to the consent of any third party.

1.8 Benefit of Covenants

The parties acknowledge that the covenants stated in the Agreement are intended solely for the benefit of the parties, their successors, and permitted assigns. Nothing herein shall confer upon any person or entity, other than the parties, any legal or equitable right whatsoever to enforce any provision of the Agreement.

1.9 Order of Precedence

In the case of a conflict or ambiguity between these Terms, Your Order, and the Documentation, these Terms will prevail, save to the extent that any specific commercial terms (such as price or term length) are expressly varied in Your Order.

1.10 Effectiveness

The Agreement will take effect upon Your receipt of an email from Us confirming acceptance of Your Order (or Your first access to the Service) and will continue until the earlier of: (i) termination of the Agreement; or (ii) expiry of the subscription term specified in Your Order ("Order Term").

1.11 Applicability

Unless the context expressly requires otherwise, the Agreement will apply in respect of any use by You of the Service, whether pursuant to:

(a) Your paid subscription as purchased under an Order; or
(b) Your free trial, beta access, or training license, as may be made available by Us to You from time to time.

1.12 Interpretation

Clause headings will not affect the interpretation of these Terms. Unless the context requires otherwise: (i) words in the singular include the plural and vice versa; (ii) reference to a statute is a reference to it as amended from time to time; and (iii) use of the term "including" or "for example" is illustrative and does not limit the sense of the preceding words.

2. License and Authorized Use

2.1 Eligibility and Minimum Age

You must be at least eighteen (18) years old or the age of legal majority in your place of residence (whichever is higher) to use the Service. The Service is not directed to children or minors, and We do not accept parental or guardian consent as a substitute for this requirement.

2.2 Grant of License

Subject to Your compliance with these Terms and payment of any applicable fees, We grant You a limited, non-exclusive, non-transferable, non-sublicensable right during the Order Term to:

(a) Download, install, and execute the ANNA Agent on infrastructure owned or controlled by You;
(b) Access and use the ANNA Cloud Platform solely for the purpose of utilizing the Service's AI-powered capabilities — including but not limited to general task automation, information processing, and authorized security-related technical operations — and managing Your account; and
(c) Authorized Third-Party Service Interaction: You explicitly authorize the ANNA Agent to interact with, control, and execute commands within Third-Party Services that You connect via Integrations (including, without limitation, communication and productivity Third-Party Services) as necessary to fulfill Your requests. You acknowledge that such actions are performed as Your authorized agent and are deemed to be actions taken by You.

This license is for Your personal or internal use (including internal business use, if applicable). You acknowledge that while the Service provides general-purpose AI assistance, certain agentic and specialized modules (such as those for security-related technical operations and task automation) involve active interactions with Your systems. You accept that these interactions carry inherent risks of unintended outcomes or data corruption, and You agree to supervise such activities accordingly.

2.3 Content and Ownership

You may provide inputs to the Service, such as text, files, code, data, target URLs, and configuration settings ("Inputs"), and receive responses, generated content, analysis, reports, or other results based on the Inputs provided by You ("Outputs") (Inputs and Outputs are collectively "Content"). We may use Content to provide the Service, comply with applicable law, enforce Our terms and policies, and keep the Service safe. By submitting Inputs to the Service, You represent and warrant that You have all rights, licenses, and permissions that are necessary for Us to process the Inputs under these Terms and to provide the Service to You.

Ownership: You retain all rights to Your Inputs. We hereby assign to You all rights, title, and interest in and to the Outputs.

License to Us: You grant Us a worldwide, royalty-free license to access, use, and process Your Inputs solely for the purpose of providing the Service to You.

2.4 AI Data Processing & No-Training Promise

WE DO NOT USE YOUR SERVICE CONTEXT TO TRAIN GENERAL-PURPOSE AI MODELS.

You acknowledge that the Service utilizes third-party Large Language Models (LLMs) to analyze Your Inputs.

Processing License: You grant Us and our third-party AI partners a worldwide, royalty-free license to access and process Your Inputs solely for the purpose of providing the Service (i.e., generating Outputs and performing requested tasks).

No Training Covenant: We represent and warrant that We will not use Your Inputs, Outputs, or any data retrieved from Target systems during operations (collectively, "Service Context") to train, retrain, fine-tune, or otherwise update the weights of generative AI models. Where available under Our agreements and technical configurations, We also seek to restrict Our third-party AI model providers from using Service Context for their model training. We do not guarantee that any particular AI Partner will Process Service Context only transiently or without retention. However, third-party AI model providers may still Process (and in some cases retain) Service Context as necessary to provide their services, subject to this Agreement and the Privacy Policy.

For clarity, this covenant does not prevent Us from: (i) retaining and using limited data for security, abuse prevention, fraud prevention, dispute handling, and legal compliance; (ii) maintaining telemetry, billing and accounting records, and operational logs necessary to operate the Service; or (iii) retaining Service Context where required to provide the Service or where You enable features that require it, in each case subject to the Privacy Policy and, where applicable, the DPA.

2.5 Limitations of Outputs

You acknowledge that the Service utilizes Large Language Models ("LLMs") and that Outputs are generated automatically by machine learning. You acknowledge that Outputs may be similar to or the same as Outputs provided to other customers, and no rights to any Outputs generated, provided, or returned by the Service for or to other customers are granted to you under these Terms. Further, you acknowledge that there are numerous limitations that apply with respect to Outputs provided by large language and other AI models (each an "AI Model"), including that:

(i) Outputs may contain errors or misleading information;
(ii) AI Models are based on predefined rules and algorithms that lack the ability to think creatively and can result in repetitive or formulaic content;
(iii) AI Models can struggle with understanding the nuances of language, including slang, idioms, and cultural references;
(iv) AI Models can struggle with complex tasks that require reasoning, judgment and decision-making;
(v) Data used to train AI models may be of poor quality or biased; and
(vi) Automated Action Risk: Outputs may serve as direct commands for the ANNA Agent to perform autonomous actions within third-party applications. Due to LLM limitations such as "hallucinations" or logic errors, the Service may execute unintended actions, including but not limited to sending incorrect or unauthorized communications, modifying files improperly, or deleting critical data.

In addition, regarding specialized tasks performed by the Service (such as coding, data analysis, or technical assessments), You acknowledge that: (i) Accuracy: Outputs may contain errors, hallucinations, false positives, false negatives, or misleading remediation steps. You are solely responsible for verifying all findings, reviewing all drafted communications, and testing all generated code in a safe environment before taking action; and (ii) No Guarantee: The Service does not guarantee that all errors or vulnerabilities will be detected, or that automated actions, generated content, or remediation steps are error-free.

2.6 Strict Authorization and Compliance Warranty

THIS IS A CRITICAL OBLIGATION. The Service relies entirely on an "honor-based" system and does not technically verify Your ownership of a target environment.

By initiating any action — including but not limited to authorized technical assessments, automated interactions, or other tool-orchestrated activities with third-party applications ("Target Activity") — You represent and warrant that: (a) You own the target system, account, or data environment; or (b) You have explicit, written legal authorization from the owner to perform such activity.

Third-Party Terms Compliance: You further warrant that Your use of the Service to interact with third-party applications will not violate the Terms of Service, Acceptable Use Policies, or any other legal agreements of those respective platforms.

WARNING: Unauthorized access to accounts or the unauthorized scanning of third-party systems may constitute a criminal offense. You agree to bear full legal liability for any unauthorized Target Activity. You shall indemnify, defend, and hold the Company harmless against any liabilities, damages, claims, and expenses (including reasonable legal fees and court costs) arising from Your use of the Service for which You lacked proper authorization or violated third-party terms.

2.7 Restrictions on Use

You shall not use (nor allow to be used) the Service for any purpose that is unlawful or prohibited by these Terms. In particular, You agree not to:

(a) Unauthorized Access and Activity: Use the Service for any unlawful, unauthorized, or irresponsible purposes, including use of the Service to scan, attack, unauthorizedly access accounts, or compromise systems You do not own or have explicit written permission to test.

3. Fees, Payment, and Subscription

Details regarding fees, payment terms, billing cycles, refund policies, and subscription management are set forth in Your Order and the applicable plan documentation available on our website.

4. Term and Termination

The Agreement commences upon acceptance and continues for the Order Term. Either party may terminate the Agreement in accordance with the provisions set out in the full Terms of Service.

5. Intellectual Property

All intellectual property rights in the Service (excluding Your Content) belong to the Company. You retain ownership of Your Inputs and receive assignment of Your Outputs as set forth in Section 2.3.

6. Confidentiality

Each party agrees to protect the other's confidential information and use it only for the purposes of the Agreement.

7. Data Protection

The processing of personal data is governed by our Privacy Policy and, where applicable, the Data Processing Agreement.

8. Account Management

You are responsible for maintaining the confidentiality of Your account credentials and for all activities that occur under Your account.

9. Third-Party Services

The Service may integrate with third-party applications. Your use of such integrations is subject to the terms of service of those third-party providers.

10. Warranties and Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE." TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, WE DISCLAIM ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

11. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL THE COMPANY'S AGGREGATE LIABILITY ARISING OUT OF OR RELATED TO THE AGREEMENT EXCEED THE AMOUNTS PAID BY YOU TO THE COMPANY IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM. IN NO EVENT SHALL THE COMPANY BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES.

12. Dispute Resolution and Arbitration

MANDATORY ARBITRATION AND CLASS ACTION WAIVER. Any dispute arising out of or relating to the Agreement shall be resolved by binding arbitration on an individual basis. You waive your right to participate in class actions, class arbitrations, or representative proceedings.

Details regarding the arbitration process, governing rules, opt-out procedures, and exceptions are set forth in the full Terms of Service.

13. General Provisions

13.1 Governing Law

The Agreement shall be governed by and construed in accordance with the laws of Hong Kong Special Administrative Region.

13.2 Entire Agreement

The Agreement constitutes the entire agreement between the parties and supersedes all prior or contemporaneous agreements, understandings, and communications.

13.3 Severability

If any provision of the Agreement is held to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

13.4 Assignment

You may not assign the Agreement without Our prior written consent. We may assign the Agreement in connection with a merger, acquisition, or sale of all or substantially all of Our assets.

13.5 Force Majeure

Neither party shall be liable for any failure or delay in performance due to circumstances beyond its reasonable control.

13.13 Security Vulnerability Reporting

If You discover a potential security vulnerability in the Service, please report it responsibly by emailing [email protected]. This clause is provided solely to establish a reporting channel and expectations. It does not create any warranty, guarantee, or obligation to fix any issue within a particular time, and does not modify the disclaimers and limitations of liability in Chapter 11.

For the complete and authoritative version of these Terms, or if you have any questions, please contact [email protected].